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Warranty
We are proud of our products, the materials that are beeing used and the knowledge and craftmanship that goes in to every detail, that we can proudly offer a lifetime warranty to the original owner on all of our gear.
If anything should happen to your product due to defects in material or manufacturing, we will fix it at no charge. 

Crud will determine if the product is covered under this warranty due to faulty material or workmanship. The warranty does not cover normal wear and tear, misuse, neglect, improper maintenance or damage due to careless handling or accidents. The owner is responsible for the cost of sending in and returning the item to be repaired. Please note that colours may vary between original and replacement parts. 

To avoid any warranty issues it is important to follow our guidelines in how to take care of your gear.


Leather
Every piece of leather in our gear is carefully chosen ensuring premium quality and maximum strength.
Since leather is a natural material it will require some care over time to keep its natural qualities and stay strong without drying out.
There are a lot of products on the market to chose from when it comes to conditioning your leather, we recommend using Crud Leather Balm for our leather products. This is a proven leather care product with great qualities that will keep your leather in good shape for a long time, and remember a little balm goes a long way.


Canvas
Waxed canvas gear can be used for years without any washing or cleaning. 
If you feel that the time has come to give your canvas bag or backpack a clean there is a right way and many wrong ways of doing it.
If dirty, gently brush off any excess dirt with a soft brush. Dip a sponge or clean rag in cold clean water and gently rub off any remaining dirt off the canvas.
Rinse with cold clean water and hang dry.
Do not use any soap or detergents as this will ruin the waxed surface and invalidate your warranty.
Waxed canvas will not handle machine washing, dry cleaning or tumbeling which will lead to it losing its character and water repelling abilities.


Wool Garments
Wool is a fantastic material with natural bacterial and dirt resistance. Therefore, wool does not need to be washed after every use. Frequent washing has a negative effect on the wool’s properties and unnecessarily wears down the garment. Instead, air your wool garments to reduce your water usage, save energy and make your garments last longer.

  • Use a washing bag to protect your garments and to prevent fibers from leaking. 
  • Machine wash cold, preferably with a wool program.
  • If you can, use wool detergents. Otherwise use mild, environmentally certified detergents and make sure to use the right dose. Select a detergent that has a neutral pH and no enzymes.
  • Avoid bleach and alkaline substances that raise the pH value. Also avoid enzymes such as protease or amylase since these can break down wool, which give this material its natural performance properties. This also applies to silk.
  • Avoid fabric softener. Besides being harmful for our environment, they have a negative impact on the garment performance, mainly moisture transportation and breathability.
  • Do not dry in tumble dryer.
  • Shape the garment after washing and lay flat to dry.



Repair
Making long lasting gear is the most responsible thing we can do. Not only is this sustainable but it also means that you can enjoy your gear for a very long time, and if it would break we will fix it at a reasonable cost.