-Free postal shipping on all orders over 2000 SEK-

Shipping & Returns

Our shipping prices are based on the weight of the item(s) in your order and will ship within 1-3 business days from that your order has been recieved.

Note: business days are Monday through Friday, excluding weekends and announced/federal holidays. 

 

Domestic Shipping

Domestic orders are shipped with Postnord.

Once your order has been shipped you will recieve an email with a tracking number that can be used to track your shipment. 

 

International shipping options
DHL Express, UPS & TNT

For international orders we use DHL Express, UPS or TNT depending on the destination for fast door-to-door deliveries.

Once your order has been shipped you will recieve an email with a tracking number that can be used to track your shipment. 

 
Postal package

Ships with Postnord and is handed over to your local courier/postal service once the package arrives to the country of destination. Due to Covid-19 we allow up to 30 days for orders to arrive when chosing this shipping option.

 

Returns 
If you wish to return your item, you can do so within 14 days of receiving your item(s). Please always contact us through email before returning your item(s)The items must be unused and in the same condition as when you recieved them. The item(s) must also be shipped back to us in the original packaging. Once we have received your item(s) we will inspect them for signs of use.

We do not refund shipping fees.

Customized products can not be returned


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds will take between 2-4 days to reappear on your account.
If you haven’t received a refund, please contact your bank then contact your credit card company. 

Refunds for goods shipped outside of EU 

Customs and VAT fees will be charged when returning goods from a country outside of the European Union.


Sale items
Sale items can not be refunded, only regular priced items may be refunded.

Exchanges
If you need to exchange your product please send us an email at info@crudsweden.se


Shipping
To return your product, you should mail your product to:

Crud

Fabriksstråket 24

433 76 Jonsered

Sweden


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost for shipping will not be refunded.

Make sure to use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.